Retrieve your password

In case you have lost your password, you can retrieve it as follows:

1

On the Login page, click Forgot your password?.

2

Type in your email address, then click Send to receive a confirmation code at the specified email address.

If you don’t see the email with a confirmation code in your Inbox, please check your Spam folder. After one minute, you can also request a new confirmation code.

3

Type in the received confirmation code, then click Confirm.

4

Type in the new password.

The password must contain at least six symbols and include uppercase and lowercase Latin letters, special characters, and digits.

5

Click Set password to proceed.

Now you can specify the new password on the Sign in page to access the exchange.